Warehouse Account Manager

Oxford Carriers is looking for a Warehouse Account Manager to manage a key account within the growing fulfilment arm of the business.

The ideal candidate will lead a team of 6-7 staff, as well as plan and manage all aspects of the operation, from daily work streams to all site H&S.

The key responsibilities of the Account Manager are:

  • Be the first point of contact for client questions and requests and respond to all in a timely manner.
  • Manage and mentor the operational team in the creation of a successful and effective warehouse, providing clear direction.
  • To be accountable for ensuring all operational KPI’s are met. (Inbound & outbound targets, pick rates, PI and stock takes).
  • Regularly Review the warehouse design by layout, product flow, and product group, and make changes when necessary to maximise operational capacities.
  • To provide ever changing effective staff planning and give detailed attention to operational workflow swings, to ensure all work loads and SLA’s are met and achieved.
  • Maintain, improve and lead all site H&S, and enforce standards and procedures along with complying to all legal regulations.

The ideal Warehouse Account Manager will have the following skills and experience: 

  • The ability to establish and maintain good working relationships with customers, staff and Senior management.
  • Previous experience within a 3PL environment.
  • Well-developed written and verbal communication skills with the ability to effectively influence.
  • The flexibility to adapt and manage change.
  • Continually asses existing processes and utilising continuous improvement methods to improve efficiencies and productivity.
  • To work at pace and prioritise a varied and demanding workload.

The following would be advantages but aren't essential: Experience with 5s, Lean & Six Sigma techniques as well as visual management, an understanding of WMS, and a forklift licence.

Salary: £26,000.00-£30,000.00 per year

Could this be the job for you?

Send your CV to:  jobs@oxfordcarriers.co.uk

 

 

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